Return & Refund Policy
RETURN & REFUND POLICY
Effective Date: July 3, 2026
At Peekaboo Kids Apparel LLC, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a simple and transparent return process for eligible technology products purchased through our website.
Return Window
You may request a return within 30 calendar days from the date your order is delivered.
Return Eligibility
To qualify for a return, your item must:
- Be unused and in its original condition.
- Include all original accessories, manuals, cables, and packaging.
- Be free from physical damage caused after delivery.
- Include proof of purchase.
Products that are damaged through misuse, unauthorized repairs, or missing original components may not be eligible for a refund.
How to Request a Return
Before returning any item, you must contact our customer support team to receive return authorization.
Please include:
- Your order number
- The product(s) you wish to return
- The reason for your return
Returns sent without prior authorization may not be accepted.
Once approved, we will provide complete return instructions.
Return Shipping
Customers are responsible for return shipping costs unless:
- The product arrived damaged.
- The product is defective.
- The incorrect item was shipped.
We recommend using a trackable shipping service, as we cannot be responsible for items lost during return transit.
Return Address
Approved returns should be sent only after receiving return authorization.
Returns Department
Peekaboo Kids Apparel LLC
4184 E Heriberto Ln
Sahuarita, AZ 85629
United States
Restocking Fees
We do not charge any restocking fees on approved returns.
Refund Process
After your returned item is received and inspected, we will notify you of the approval or rejection of your refund within 2–3 business days.
If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your financial institution or payment provider.
Refunds cover the purchase price of the returned product. Original shipping charges, if applicable, are non-refundable unless the return is due to our error.
Exchanges
We do not offer direct product exchanges.
If you wish to purchase a different product, simply return the eligible item for a refund and place a new order separately.
Damaged, Defective, or Incorrect Items
Please inspect your package immediately after delivery.
If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with your order number and clear photos of the product and packaging.
After review, we will provide an appropriate solution, including a replacement, exchange, or full refund where applicable.
Non-Returnable Items
The following items cannot be returned:
- Products showing signs of misuse or physical damage.
- Items missing original accessories, manuals, or packaging.
- Products altered, repaired, or modified by unauthorized persons.
- Clearance or final-sale items marked as non-returnable.
- Software, downloadable products, or digital licenses that have been activated or redeemed, where applicable.
Domestic Orders
This Return & Refund Policy applies only to orders shipped within the United States.
Contact Us
If you have any questions regarding returns or refunds, please contact us.
Business Name: Peekaboo Kids Apparel LLC
Company No: 23844403
EIN: 41-3155120
Email: support@peekaboollc.shop
Phone: (928) 202-3805
Address:
4184 E Heriberto Ln
Sahuarita, AZ 85629
United States
Business Hours:
Monday–Friday
9:00 AM – 5:00 PM (Mountain Standard Time)