FREQUENTLY ASKED QUESTIONS (FAQs)

1. What products do you sell?

We offer a wide range of technology products, including consumer electronics, smart devices, computer accessories, mobile accessories, networking equipment, and other innovative tech solutions designed for everyday use.

2. How do I place an order?

Placing an order is simple:

  1. Browse our product collection.
  2. Select the item you’d like to purchase.
  3. Choose any available options or quantities.
  4. Click Add to Cart.
  5. Proceed to checkout and enter your shipping and payment information.
  6. Confirm your order.

Once your order is placed, you’ll receive an order confirmation email.

3. What payment methods do you accept?

We accept secure payments through major credit and debit cards, along with trusted payment methods available at checkout.

All transactions are encrypted and processed securely.

4. Can I change or cancel my order?

Orders may be modified or canceled before they have been processed for shipment.

If you need assistance, please contact our customer support as soon as possible.

If your order has already shipped, you may request a return in accordance with our Return & Refund Policy.

5. How long does shipping take?

  • Processing Time: 0–1 Business Day
  • Standard Shipping: 1–5 Business Days

Most orders within the United States are delivered within 1–6 business days.

A tracking number will be emailed once your order ships.

6. Do you ship internationally?

At this time, we only ship within the United States.

7. How can I track my order?

Once your order has been shipped, you’ll receive an email containing your tracking number.

Tracking information usually becomes available within 24 hours after shipment.

8. What is your Return & Refund Policy?

We offer a 30-day return period for eligible products.

Returned items must be:

  • Unused
  • In their original condition
  • Returned with original packaging and included accessories

Approved refunds are issued to your original payment method after the returned item has been inspected.

Please see our Return & Refund Policy for complete details.

9. What should I do if I receive a damaged or incorrect product?

Please inspect your order upon delivery.

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery. Our support team will assist you with a replacement, exchange, or refund where applicable.

10. How do I contact customer support?

We’re happy to help with any questions regarding products, orders, shipping, or returns.

Email: support@peekaboollc.shop
Phone: (928) 202-3805

Business Hours:
Monday–Friday
9:00 AM – 5:00 PM (Mountain Standard Time)

11. Is my personal information secure?

Yes.

We use industry-standard SSL encryption and secure payment processing systems to help protect your personal and payment information.

For more information, please review our Privacy Policy.

12. Can I change my shipping address after placing an order?

If your order has not yet been processed, we may be able to update your shipping address.

Please contact our support team immediately after placing your order. Once an order has been shipped, we cannot guarantee address changes. Orders returned due to an incorrect address provided by the customer may be subject to additional shipping charges.

Contact Information

Business Name: Peekaboo Kids Apparel LLC
Company No: 23844403
EIN: 41-3155120

Email: support@peekaboollc.shop
Phone: (928) 202-3805

Address:
4184 E Heriberto Ln
Sahuarita, AZ 85629
United States

Business Hours:
Monday–Friday: 9:00 AM – 5:00 PM (Mountain Standard Time)