Refund & Returns Policy
Refund & Returns Policy
PEEKABOO KIDS APPAREL LLC (“we,” “us,” or “our”) is committed to providing a smooth and transparent shopping experience for our baby rompers and related products. This policy explains our shipping, delivery, and return processes.
Shipping
Free Shipping
All orders from PEEKABOO KIDS APPAREL LLC ship for free within the United States.
Delivery Timeframes
Orders are typically delivered within 3–5 business days after order confirmation. Once your order ships, you will receive a tracking number to monitor its progress.
Delivery Process
Orders will be delivered to the address provided at checkout. Please ensure the delivery path is clear and accessible. Additional arrangements may be required for special placement or offloading.
Returns
30-Day Return Policy
You may return new, unused baby rompers and related items within 30 days of delivery for a full refund. Refunds will be issued to your original payment method within 7 business days of receiving the returned item. Shipping costs are non-refundable. Used, worn, or custom-ordered items are not eligible for return.
Return Process
1. Request a Return Authorization (RA)
Contact us at support@peekaboollc.shop or call (928) 202-3805 within 30 days of delivery. We will provide you with an RA number for reference.
2. Prepare the Item
Securely package the item in its original packaging (if possible) to prevent damage during shipping.
3. Return Shipping
Ship the item to:
PEEKABOO KIDS APPAREL LLC – Returns Department 4184 E Heriberto Ln SAHUARITA, AZ 85629 United States
For your protection, we recommend insuring the shipment for its full value and obtaining a tracking number for your records.
Refunds
Once we receive your returned item and verify it is in new, unused condition, we will process your refund to the original payment method within 7 business days.
Exceptions
The following items cannot be returned:
- Used or worn items
- Custom or personalized orders
Customer Service
If you have any questions about shipping, returns, or refunds, please contact us:
PEEKABOO KIDS APPAREL LLC
🏢 Company No: 23844403
🆔 EIN: 41-3155120
📧 Email: support@peekaboollc.shop
📞 Phone: (928) 202-3805
📍 Address: 4184 E Heriberto Ln, SAHUARITA, 85629 Pima, AZ
We are committed to providing excellent customer service and ensuring a smooth shopping experience for all our customers.